FAQ

Questions and answers

The chemistry

Where do your SAP values come from?

From published references: the Food Chemicals Codex, pharmacopoeias and peer-reviewed papers. Each value shows its source. We did not copy values from other soap calculators.

Does Soap Ledger tell me my soap is safe?

No. It compares your recipe with published ranges and flags anything unusual, like a missing or unreviewed SAP value. It can't certify that a soap is safe, gentle, or legal to sell. Please keep using good practice, your own judgement and, where the law requires it, a qualified assessor.

What if an oil isn't in the list?

You can add it with a value from your supplier's certificate of analysis. Until a sourced value is entered and reviewed, Soap Ledger won't calculate lye for it.

Can I use KOH for liquid soap?

Yes, KOH calculations are supported. Some liquid-soap steps (like dilution and neutralising) aren't calculated yet.

Using it

Does it work on my phone?

Yes. Soap Ledger runs in your browser on phones, tablets and computers. The batch workbench is designed for a phone on the counter.

Can my partner use it too?

Yes. Invite them to your workspace and they get their own login. You can choose what each person is allowed to do.

Can I import my SoapCalc recipes?

Yes, from their PDF printouts. You review each imported field before it's saved.

Do you use AI on my recipes?

Only if you turn it on for your workspace. It's an optional helper for reading hard PDFs, and it's off by default.

Account and data

Is my data private?

Yes. Your workspace is visible only to people you invite. We don't sell data and we don't use ad trackers. See the privacy policy for details.

Can I export everything?

Yes, on every plan: CSV, JSON or a full archive you can restore later.

What does it cost?

It's free during early access. See the pricing page for the plans we plan to offer.

How do I report a bug or suggest something?

Use the feedback form, or email us. In the app, use Send feedback in the menu.

Didn't find your answer? Ask us or email hello@soapledger.com.